In the second episode of Fintech Dialog, draw insights from a deep conversation between Majidul Haque, Head of Agents & Digital Banking in Prime Bank Ltd., Bangladesh.
For the last 13+ years, Majidul has been playing a pioneering role in launching new products and services like:
Mobile Money Services
Alternative Credit Indexing based lending
Implementing Digital Onboarding of customers
The Social Media based banking assistant
A seasoned banker, Majid talks about the impact of mobile banking on financial services in Bangladesh, the importance of developing financial products in the local context, the approach towards US aid and implementation partners, bringing solutions to customers’ doors, and more.
Listen to the podcast to learn about -
👉🏽 How mobile banking has powered financial services in Bangladesh, especially for those who have been financially excluded ❓
👉🏽 Why it is important for solution providers to ensure the products fit in perfectly with the local context ❓
👉🏽 How did banks in Bangladesh bring solutions to the customers’ doors❓
00:46 - Introduction
02:05 - Mobile money launch with City Cell
12:30 - Difference between USSD and App era
16:00 - How to manage a Tech Vendor
20:25 - USAID approach toward DFS
27:10 - Impact of Digital Onboarding
40:20 - Launch of Social Media Channel
54:00 - How to innovate in a regulated industry
55:46 - Alternative Credit Indexing-based Loans