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USE CASE FOR
Customer Onboarding
We enable organisations to accelerate the Omni Channel customer onboarding journey by automating and optimising the process by using :

Biometrics capabilities

Capturing accurate information
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Adhering to regulatory standards

Client identification with Seamless Data Capture & Extraction
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Collect customer’s data through manual entry or OCR (Optical Character Recognition) and Auto-filling of data from the scanned documents
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AI and ML features to support liveness detection
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Realtime data Verification with central repositories.

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Customer due diligence (CDD)
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Authenticate data with central repositories
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Verification of captured data for various blacklists and credit scores
Automate AML and Risk assessment
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Capturing occupation and source of funds to create risk rating

ADVANTAGES
Benefits from implimenting the solution were as follows

Reduced Cost-to-Serve
Automation of process reduces the overhead of manual interventions while increasing productivity

Enhanced User Experience
Digital enrolment provides greater flexibility and user-friendly interface decreases drop-out rates and increases customer acquisition
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Accurate Evidence Validation
Enhanced Customer due diligence process using AI, ML for banks and credit score reduces AML/ blacklist risk
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