USE CASE FOR
We enable organizations to accelerate the Omni Channel customer onboarding process flow journey by automating and optimizing the process by using :
Capturing accurate information
Adhering to regulatory standards
Increase Your Customer Base Anywhere, Anytime
With the use of mobile devices, technology has enabled banks to extend their presence outside of the location. It contributed to strong customer base growth and significant levels of overall financial engagement.
PayNet's White Label Retail Onboarding process in banking offering enables banks to seamlessly onboard customers using a medium of their preference. Data capture gets easier, onboarding services are centralized, documents are captured, operations are geo-tagged, and the system connects with the necessary dashboard corporate systems.
Client identification with Seamless Data Capture & Extraction
Collect customer’s data through manual entry or OCR (Optical Character Recognition) and Auto-filling of data from the scanned documents
AI and ML features to support liveness detection
Realtime data Verification with central repositories.
Customer due diligence (CDD)
Authenticate data with central repositories
Verification of captured data for various blacklists and credit scores
Automate AML and Risk assessment
Capturing occupation and source of funds to create risk rating
Benefits from implimenting the solution were as follows
Automation of process reduces the overhead of manual interventions while increasing productivity
Enhanced User Experience
Digital enrolment provides greater flexibility and user-friendly interface decreases drop-out rates and increases customer acquisition
Accurate Evidence Validation
Enhanced Customer due diligence process using AI, ML for banks and credit score reduces AML/ blacklist risk
“They are the domain experts who developed a series of high-quality and advanced products. The partnership with them opened up numerous opportunities for us in the ASEAN region”
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