Case Study

CellPay
A Digital Payments Ecosystem

CellPay is an NRB-licensed payment service powered by Cellcom Private Limited.

CellPay provides digital payments and fund transfer services through web and mobile channels to help you make payments directly from your bank account.

Market and Business Challenge

Nepal only has one interbank fund transfer. Due to the monopoly – the cost of transferring funds was very high.

This led to a non-existent digital economy 90% of digital payments in the country were coming from telco top-ups which were also done using scratch cards.

There was a need to digitalize the economy as it has a direct impact on the socio-economic aspects of the Nepalese populace.

The government has an ambitious Digital Nepal project with the objective of sustainable development, it had become imperative to bring down the cost of remittance.

The Approach

Cellcom applied for a payment service provider license with a vision to digitalize the economy by bringing down the cost of digital payments.

We needed to connect to all 28 banks in the country. In the absence of middleware with banks – the Paynet team designed connectors for all existing CBS vendors – like Finnacle, Flexcude, Temenos T24, Pumori, etc.

To bring down development time, the Paynet team took the open banking approach and consumed bank API to onboard and authenticate the customer and orchestrate payment.

Multilingual customer and merchant apps need to design to enable P2P P2M P2G payments using static as well as dynamic QR codes.

Customer Data security and privacy lie at the core of these initiatives, so we made sure the deployment was as per PCI-level data security standards (PCI-DSS) and OWASP guidelines.